Refund and Returns Policy
Return & Refund Policy
Effective Date: 24 Octobar 2024
At Ohi Pharmacy, we aim for customer satisfaction and offer a 7-day return policy for eligible products.
Eligibility:
- Products must be unopened, unused, and in their original packaging to qualify for a return.
Non-Returnable Items:
- Due to health and safety regulations, prescription medications, insulin, syringe and any temperature-sensitive items (such as iced medicines) cannot be returned.
Return Process:
- To initiate a return, please contact our customer service team within 7 days of receiving your order. They will guide you through the return process.
Refund Method:
- Once we receive and inspect the returned item, your refund will be processed via bKash within 7 days.
11. Contact Us
For any questions or concerns, feel free to reach out to our support team.
Ohi Pharmacy
Email: [support@ohipharmacy.com]
Phone: [01576600867]
